Melbourne Marriott Hotel Docklands

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Fast facts
Check in from | 15:00 |
---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Melbourne Marriott Hotel Docklands

Melbourne Marriott Hotel Docklands
Melbourne Marriott Hotel Docklands has an outdoor swimming pool, fitness centre, a restaurant and bar in Melbourne. Among the facilities at this property are a concierge service and a tour desk, along with free WiFi throughout the property.
Ratings and reviews
Traveller reviews
Comment: 7 Jan 2025
Comment: 16 Feb 2025
Stayed in: Feb 2025
Staff were friendly. Rooms nice and clean.
Buffet selection at breakfast was fantastic although they definitely need more seating, we had to wait 5/10 mins (not in school holiday time). Could be an issue in school holidays.

AU
Comment: 23 Jan 2025
Stayed in: Jan 2025
Enjoyable stay with only a few minor tweaks to make it fantastic!
That said, the gardens on each level were pretty much dead, probably due to lack of irrigation. It’s a small thing, but it does make the place look a little sad—definitely an easy fix. The pool area is nice, though it would be great if a staff member could be stationed there during open hours to keep it clean. There was a bit of leftover food, trash, empty glasses, and towels lying around, which made the small space feel cramped and not very inviting until it got cleaned up.
Overall, a really pleasant stay, and with a couple of minor tweaks, it could be excellent. I’m hoping the Docklands area picks up a bit—it has a lot of potential and could really become a must-do for visitors if a few decent shops/businesses/restaurants opened there!
Comment: 21 Jan 2025
Stayed in: Jan 2025
A terrible experiene
The hotel seems very understaffed and to my disgust the pool was absolutely overcrowded.
I feel sorry for the hotel maintenance staff as they were getting abused by the housekeeping and the wider hotel team.
Hotel response
Comment: 24 January
Thank you for taking the time to share your valuable feedback. We deeply regret that your recent stay with us did not meet your expectations, and we sincerely apologize for the inconveniences you experienced.
We understand that a smooth check-in process sets the tone for a positive stay, and we are truly sorry for the delay in having your room ready. This is not the level of service we strive to provide, and we are actively working on improving our operations to ensure timely and seamless check-ins for all our guests.
Regarding your concerns about staffing levels and the pool experience, we are continuously evaluating our operations to ensure our facilities and services meet the expectations of our guests. We are also committed to maintaining a positive and supportive environment for all team members, ensuring they are empowered to deliver the best possible experience.
We greatly appreciate your candid feedback, as it highlights areas for growth. Please know that we are taking your comments seriously and using them to enhance the overall guest experience.
We hope to have the opportunity to welcome you back in the future and deliver the level of hospitality we are proud to provide. Thank you again for helping us improve.
Warm regards,
Metin Akture
Front Office Manager
Comment: 30 Dec 2024
Stayed in: Dec 2024
Very good location
15 Waterfront Way, Docklands, Melbourne, 3008, Australia|2.17 km from Forecast Hairdressing
10 things to dowithin 1.61 km
Transportationwithin 2.11 km
Airportwithin 17.76 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets are not allowed.
Breakfast available.
Breakfast price
R 478 (≈AUD 40.0)/person
Breakfast menu
Buffet.
Marriott International credit card surcharge for Australian hotels to 1.95%