Melbourne Marriott Hotel Docklands

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Fast facts

Check in from
15:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Melbourne Marriott Hotel Docklands

Melbourne Marriott Hotel Docklands

Melbourne Marriott Hotel Docklands has an outdoor swimming pool, fitness centre, a restaurant and bar in Melbourne. Among the facilities at this property are a concierge service and a tour desk, along with free WiFi throughout the property.

Ratings and reviews

Cleanliness4.2
Location4.2
Service4.0
Facilities4.0

Traveller reviews

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Mentioned by travellers
Couple

Comment: 7 Jan 2025

Had a fantastic time at Docklands Marriott! Location was great, the room was lovely and the welcome drink on arrival was a nice touch 😊 staff were friendly and accommodating. The rooftop pool was relaxing and beautiful. Tho it had a fair bit of people, it didn't bother us as everyone just kept to their own spot. It has lots of eateries around, Woolies, Chemist and free tram stop are all right across from the hotel. Will definitely come back and recommend!

Comment: 16 Feb 2025

Stayed in: Feb 2025

All in and all, it was a nice stay. Easy transport with the tram across the road to go into CBD.
Staff were friendly. Rooms nice and clean.
Buffet selection at breakfast was fantastic although they definitely need more seating, we had to wait 5/10 mins (not in school holiday time). Could be an issue in school holidays.
Family traveller
AU

AU

Comment: 23 Jan 2025

Stayed in: Jan 2025

Enjoyable stay with only a few minor tweaks to make it fantastic!

The staff were amazing—super friendly, welcoming, and helpful (big shoutout to Sam!). The hotel itself is modern with some really nice interior touches. Great location too, plus there’s a free city circle tram stop right outside, which was super convenient.
That said, the gardens on each level were pretty much dead, probably due to lack of irrigation. It’s a small thing, but it does make the place look a little sad—definitely an easy fix. The pool area is nice, though it would be great if a staff member could be stationed there during open hours to keep it clean. There was a bit of leftover food, trash, empty glasses, and towels lying around, which made the small space feel cramped and not very inviting until it got cleaned up.
Overall, a really pleasant stay, and with a couple of minor tweaks, it could be excellent. I’m hoping the Docklands area picks up a bit—it has a lot of potential and could really become a must-do for visitors if a few decent shops/businesses/restaurants opened there!
Solo traveller

Comment: 21 Jan 2025

Stayed in: Jan 2025

A terrible experiene

Absolutely disappointed on arrival. The check-in experience was terrible. I had to wait almost half an hour to be served. I also had to wait over an hour as my room wasn't ready! - despite a check in time of 3pm
The hotel seems very understaffed and to my disgust the pool was absolutely overcrowded.
I feel sorry for the hotel maintenance staff as they were getting abused by the housekeeping and the wider hotel team.

Hotel response

Comment: 24 January

Dear jeremybC6399NP,
Thank you for taking the time to share your valuable feedback. We deeply regret that your recent stay with us did not meet your expectations, and we sincerely apologize for the inconveniences you experienced.
We understand that a smooth check-in process sets the tone for a positive stay, and we are truly sorry for the delay in having your room ready. This is not the level of service we strive to provide, and we are actively working on improving our operations to ensure timely and seamless check-ins for all our guests.
Regarding your concerns about staffing levels and the pool experience, we are continuously evaluating our operations to ensure our facilities and services meet the expectations of our guests. We are also committed to maintaining a positive and supportive environment for all team members, ensuring they are empowered to deliver the best possible experience.
We greatly appreciate your candid feedback, as it highlights areas for growth. Please know that we are taking your comments seriously and using them to enhance the overall guest experience.
We hope to have the opportunity to welcome you back in the future and deliver the level of hospitality we are proud to provide. Thank you again for helping us improve.
Warm regards,
Metin Akture
Front Office Manager

Comment: 30 Dec 2024

Stayed in: Dec 2024

Overall, our stay was very disappointing and I expected a lot more from the Marriott brand. Positive points are friendly reception staff, smiling, welcoming and a very well appointed room, good decor and extremely clean in the room. However, I wasn't able to give a better cleanliness score as there wasn't enough staff to keep the pool and bar area clean during the time we visited. The number of children wasn't great if you are trying to project a high end hotel. It was a very family friendly place, thus for others reading it, don't come here if you are looking for a couples' relaxing escape. It was very messy poolside - we attended twice during the day - mid afternoon and 8pm and it was awful both times. Archer's was also extremely understaffed for dinner. The one waitress did the best job possible and she was friendly and courteous but you cannot expect her to deliver the service to the whole restaurant. Also, for quality you are trying to project, you might want to refresh your drinks menus as the paper is significantly frayed. Overall, a very disappointing stay and I will not recommend to friends and family. You also have poor maintenance on 6th floor as numbers to rooms are missing on right corner exiting the lifts. Please see photographic evidence.

Very good location

4.2

15 Waterfront Way, Docklands, Melbourne, 3008, Australia|2.17 km from Forecast Hairdressing

10 things to dowithin 1.61 km

2.17 km
2.43 km
2.56 km

Transportationwithin 2.11 km

0.62 km
0.78 km
1.27 km

Airportwithin 17.76 km

10.08 km
17.76 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

R 478 (≈AUD 40.0)/person

Breakfast menu

Buffet.

Important information from the hotel

Marriott International credit card surcharge for Australian hotels to 1.95%

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo

Melbourne Marriott Hotel Docklands: FAQs

Yes, Melbourne Marriott Hotel Docklands does have a restaurant.
At Melbourne Marriott Hotel Docklands you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Melbourne Marriott Hotel Docklands.
Melbourne Marriott Hotel Docklands is 2.1 km away from Melbourne city centre.
Melbourne Marriott Hotel Docklands is in Melbourne, Australia and is 2.1 km away from Melbourne city centre.