Babylon Rotana Hotel

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Fast facts

Check in from
14:00
Check out by
14:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Babylon Rotana Hotel

Babylon Rotana Hotel

Offering an outdoor pool and an indoor pool, Babylon Rotana is located in Baghdād. It offers modern accommodations overlooking Dejlah River. Free WiFi access is available in the rooms.

Ratings and reviews

Cleanliness4.5
Location4.5
Service4.5
Rooms4.0
Value3.5
Sleep quality4.0

Traveller reviews

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Mentioned by travellers
Business traveller

Comment: 6 Jan 2025

Stayed in: Jan 2025

Babylon from the capital of Iraq

It is one of the best hotels I have stayed in, the hotel design and famous restaurant branches there make it a beautiful hotel to stay and spend time there. The location of the hotel is one of the most famous and fantastic areas in Baghdad, which makes it the best choice for everyone.

Hotel response

Comment: 8 January

Dear valued guest,
Greetings from Babylon Rotana Hotel
Thank you for your kind words, we’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.
We look forward to the next visit when we’re able to serve you again. Have a wonderful day!
Sincerely yours,
Ghassan Dalal
General Manager
Business traveller

Comment: 31 Jan 2025

Needs renovation

This hotel needs room renovation because everything is outdated (Walls, bed, curtains, TV, carpet, etc.)
The restaurants are good, and the staff is friendly and helpful.
I hope the hotel management upgrades the hotel rooms to be worth the value
Business traveller

Comment: 28 Jan 2025

Not the best choice

The Babylon Hotel from the outside looks luxurious and has a spacious garden and restaurants, but the rooms have many issues, such as:
- The carpet is very old and its color is awful.
- The room had an unpleasant odor.
- The air conditioner is very hot, so I had to open the window to circulate the air, but the noise from outside is terrible.
- Near the desk, there is no power outlet and no chair.- The TV is small old model with low-quality resolution.
- The refrigerator is empty! no mini bar!!! I found an old cake only.
- The quality of the room cleaning service is poor.
- Both the pillows and the bed linens are old.
Conclusion: This hotel is suitable for hosting events or having meals only, but not the best choice for staying especially its expensive price.
However, the staff are very good
Family traveller

Comment: 15 Jan 2025

Stayed in: Dec 2024

Excellent service with dated rooms.

I'm a british iraqi and regularly travel back to iraq to visit friends and relatives. I've stayed at Babylon multiple times over the years with varying degrees of service.
In general, you won't find a better hotel with european standards of service and cleanliness. For customer service, they're 5/5.
With every visit year on year, the years pass but the rooms look the same. The are in dire need of updating. The carpets are tired and the toilets are in urgent need of modernising.
I hope the hotel management take note, Rixos is opening a hotel and Rotana will soon have real competition in being the best hotel in Baghdad.

Hotel response

Comment: 26 January

Dear valued guests,
Greetings from Babylon Rotana Hotel
Thank you for your kind words, we’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.
We look forward to the next visit when we’re able to serve you again. Have a wonderful day!
Sincerely yours,
Ghassan Dalal
General Manager
Group traveller

Comment: 15 Nov 2024

Stayed in: Nov 2024

Can’t Wait to Leave

This has to be the worst service I have experienced in Iraq- been here two weeks at all levels of properties. It took roughly 30 minutes to bring the bags from the curb, then there was no one to deliver them to the room. I have had multiple TV issues- been sick and had to lie in- and it takes an hour to 1.5 for the maintenance to arrive- TV system is a nightmare to manipulate as it is very dated. I rarely experience this low-level of service and mainly travel to the developing world. The rooms are incredibly dated, as they put all the money into the common areas. The buffet is very poor quality and not good. Very disappointing overall. On a positive note, Keneth (concierge) took the initiative with a question when Reception did nothing. After reading the reviews, it seems that management does not care, as nothing changes.

Hotel response

Comment: 17 November

Dear Mrs. Gayle,
I would like to take this opportunity to thank you for sharing your constructive feedback and bringing to our attention the recent incident you have experienced at our hotel; I was most concerned and disappointed to learn about the dissatisfaction you experienced at our hotel.
Regarding Room outdated and old furniture, we started the phase1 of renovation whereby we will be initiated on Dec 2024 which we are confident that will meet your expectations in your future visits to Baghdad
We highly value your patronage, and sincerely hope that you will use our facilities again providing us with the opportunity to exceed your expectations.
We look forward to welcoming you once again and always assure you of our best attention and services.
Sincerely yours,
Ghassan Dalal
General Manager

Excellent location

4.5

Al Jaderiya, Baghdad, 99999, Iraq|0.60 km from Umm Al-Qura Mosque

10 things to dowithin 2.75 km

0.61 km
2.88 km
0.99 km

Airportwithin 16.44 km

16.44 km

Check in and check out

Check in from:

14:00

Check out before:

14:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Children can use extra beds for an additional charge of USD 30.0.

Available beds

6 years old and under

For each room, 1 child can use existing beds for free.

From 7 to 12 years old

For each room, 1 child can use existing beds for an additional charge of USD 15.0.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

R 421 (≈USD 22.0)/person

Breakfast menu

Buffet.

Important information from the hotel

Please inform Babylon Rotana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Please note that there is an additional charge for extra bed of USD 30 plus a 10% service charge. Please note that the hotel does not accept American Express cards for booking and for payments. Your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank. If you have any questions regarding future bookings or any other questions pertaining to the Bodyline Fitness & Wellness Club operation, please contact us

Accepted payment methods
The hotel accepts the following payment methods:
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Babylon Rotana Hotel: FAQs

Yes, Babylon Rotana Hotel does have a restaurant.
At Babylon Rotana Hotel you can check in from 14:00, and you'll need to check out before 14:00.
Yes, there is parking available at Babylon Rotana Hotel.
Babylon Rotana Hotel is 4.2 km away from Baghdad city centre.
Babylon Rotana Hotel is in Baghdad, Iraq and is 4.2 km away from Baghdad city centre.