Big Banana Hotel, Sg Petani, Sungai Petani Hotels

Name: Big Banana Hotel, Sg Petani
Address: Kampung Pengkalan, Sungai Petani, Kedah, 08000, Malaysia

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Fast facts

Check in from:	14:00
Check out before:	13:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Airport shuttle

Front desk 24 hour

Non-smoking

More about Big Banana Hotel, Sg Petani

Big Banana Hotel, Sg Petani

Set in Sungai Petani, Big Banana Hotel, Sg Petani offers a garden. This 4-star hotel has air-conditioned rooms with a private bathroom. The accommodation offers a 24-hour front desk. At the hotel, all rooms are equipped with a desk.

Ratings and reviews

Cleanliness4.0

Location4.3

Service4.1

Facilities4.0

Traveller reviews

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Mentioned by travellers

Family traveller

Comment: 15 Mar 2025

I have stayed at Big Banana Hotel multiple times, and it has always been a great experience! The bed is incredibly comfortable, providing a restful sleep. The room is spacious and well-maintained, with everything I need for a relaxing stay. The food is delicious with a variety of options. The staff is friendly and attentive, ensuring a smooth and pleasant experience. The location is convenient, and the facilities are excellent. Highly recommend this hotel for both business and leisure travelers!!

Group traveller

Comment: 27 Mar 2025

There are many mosquitoes ... The sound insulation is very poor, the environment smells, and the service staff is not bad.

Hotel response

Comment: 9 April

Thank you for your feedback. We're truly sorry to hear about the mosquitoes, unpleasant smell, and poor sound insulation — this is not the experience we want our guests to have. We appreciate your kind mention of our service staff, and we’ll make sure your concerns are passed to our management team to look into improvements.
Your feedback is valuable, and we hope to serve you better in the future.

Family traveller

Comment: 24 Mar 2025

Overall, it's good. Nice location, good parking. A little bit down part is the room soundproof is not good. Night time 11pm can still hear the kids noise .

Hotel response

Comment: 9 April

Thank you for your positive feedback! We're happy to know you enjoyed the location and parking convenience. 😊
We do apologize for the noise issue — we understand how important a peaceful night's rest is. We'll definitely look into improving our room soundproofing for a better guest experience.
We hope to welcome you back again soon!

Couple

Comment: 4 Mar 2025

1.) Location is great
2.) Don’t expect too much on the cleanliness and the ‘free breakfast’ …
3.) Poor Sound Insulation
4.) Hotel staff is not friendly, especially the ‘AM’ shift one , Her service and way to answer questions was pathetic
Overall 2/10

Hotel response

Comment: 4 March

Thank you for your feedback. We’re glad you found the location convenient, but we sincerely regret that your experience did not meet expectations. Cleanliness, breakfast quality, sound insulation, and staff service are areas we take seriously, and we will work on improving them.
Your comments on the morning shift staff are noted, and we will address this with our team to ensure better service in the future. We appreciate your honesty and will strive to do better.

Business traveller

Comment: 3 Mar 2025

Hotel location hard to find, not in SP town central or access to main road. No car parking in the night as next to a shopping complex. Room size small compared to other small town motel /hotel.

Hotel response

Comment: 4 March

Thank you for sharing your feedback. We regret to hear that the location and parking situation caused inconvenience. While we strive to provide a comfortable stay, we understand that accessibility is important and will explore ways to improve guest experience.
Regarding the room size, we appreciate your input and will continue to seek ways to enhance comfort. We hope to welcome you again with a better experience in the future.

Very good location

4.3

Kampung Pengkalan, Sungai Petani, 08000, Malaysia|1.21 km from Sungai Petani Clock Tower

10 things to dowithin 2.33 km

1.21 km

0.88 km

0.06 km

Transportationwithin 1.40 km

1.40 km

Check in and check out

Check in from:

14:00

Check out before:

13:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

Asian breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Important information about the city

It is prohibited to bring durian and mangosteen to the hotel. Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.

Accepted payment methods

This hotel accepts the following payment methods: