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El Conquistador Resort - Puerto Rico

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Fast facts

Check in from		16:00
Check out by		11:00

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about El Conquistador Resort - Puerto Rico

El Conquistador Resort - Puerto Rico

This scenic resort in Puerto Rico is near El Yunque Rain Forest. It is located on a 300-foot cliff overlooking the ocean. Guest rooms at El Conquistador Resort - Puerto Rico include white linens and bright spaces with clean white walls.

Ratings and reviews

Traveller reviews

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Comment: 15 Mar 2025

Stayed in: Mar 2025

We booked this hotel with the amazing amenities in mind for our kids. They absolutely LOVED the water park, though our youngest wasn’t tall enough for the three big slides (she still enjoyed the lazy river)! Coqui waterpark was beautiful, clean and an absolute blast. We also loved taking a little trip over to Palomino island. The views everywhere at this resort are stunning. And they have great extras, like s’mores on the bonfire in the evening. Service was good overall, especially the valet, bellhop and front desk service. Food quality and value was okay but we only had the opportunity to try a few of the options. We would return again for the amenities and to try the golf course!

Comment: 12 Mar 2025

Stayed in: Mar 2025

Great stay overall. 4 out 5 only because we were told the room we booked (in the Marina) would have construction in that area beginning around 7am. The front desk was candid about this being a source of complaints for some guests. They offered to move us to another room but charged a $75 per night upgrade fee. The renovation is a right the hotel has, and it's a great place to stay. We love it. This specific issue brings it just one star down from 5 because it felt a little unfair.

Comment: 12 Mar 2025

Stayed in: Mar 2025

great vacation, Food at las Ventanas restaurant was excellent. Palominos Island and the slides are a must.

Comment: 10 Mar 2025

Stayed in: Mar 2025

Overall, we enjoyed our stay and found the hotel to be enjoyable. The rooms were really pretty, great bathrooms! it was quiet and the beds were comfortable (but the sheets weren't as soft as I expected). The renovation that has been done since hurricane Maria is very high quality. The resort is large and has a lot going on, especially for families. The staff was nice and mostly very helpful.
We did have some experiences where we waited a long time or the staff did not seem well trained. I was frustrated that the waitress at the Palomino beach didn't seem to attend to us, while I saw her going to others on the beach. In fact, when my husband went and asked about making an order she sent him to the main bar- rather than offering to take his order!? Yet, we had Francisco at the pool bar and he was great! He took our order, brought everything timely, checked back, etc. All the things you expect!
On more than one occasion I waited at the reception for several minutes while they helped a guest, in each situation it was just way too much time for something that could have been handled more efficiently. I'm sure they are trained to give people the time they need, but the flip of that is other people standing around waiting. There is a way to ensure that guests are prepped for check out, so that they are not at the desk for up to 10 minutes scrutinizing a bill while 10 people stand waiting in line.
If you want/like a fancy resort for the standard pool and beach option, this is nice.

Comment: 3 Mar 2025

Stayed in: Feb 2025

The resort was beautiful and the views from the room amazing! We really like Palomino Island. The services was really good too in all the restaurants and establishments in the resort. The only downside was that the room was a little bit dusty and the sheets were kind of rough. But we will stay here again.

Location

1000 El Conquistador Avenue, Fajardo, PR 00738, Puerto Rico|1.69 km from BioBay Fajardo

10 things to dowithin 0.79 km

1.68 km
2.97 km
0.79 km

Airportwithin 6.84 km

6.84 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform El Conquistador Resort - Puerto Rico in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that pets are not allowed. Only guide dogs and other service dogs are allowed in the hotel, at an extra cost.

El Conquistador Resort - Puerto Rico: FAQs

Yes, El Conquistador Resort - Puerto Rico does have a restaurant.
At El Conquistador Resort - Puerto Rico you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at El Conquistador Resort - Puerto Rico.
El Conquistador Resort - Puerto Rico is 3.7 km away from Fajardo city centre.
El Conquistador Resort - Puerto Rico is in Fajardo, Puerto Rico and is 3.7 km away from Fajardo city centre.

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