Luna Blanca Resort & Spa
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All taxes and fees included
Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Luna Blanca Resort & Spa
Luna Blanca Resort & Spa
Offering 4 outdoor and 2 indoor pools, private beach area, hammam, sauna and a spa and wellness centre, Luna Blanca Resort & SPA is located in Side. 3 water slides are also available for fun time. Free WiFi access is available.
Ratings and reviews
Traveller reviews
Comment: 6 Nov 2024
Stayed in: Oct 2024
Everything is fine
Hotel response
Comment: 8 March
Im Namen des gesamten Teams bedanke ich mich für den tollen Kommentar.
Wir freuen uns sehr, dass Sie mit dem Service und den Leistungen unseres Hauses zufrieden gewesen sind und wir Ihre Erwartungen erfüllen konnten.
Danke, dass Sie bei uns Gast gewesen sind und wir zu erholsamen Urlaubstagen beitragen konnten.
Wir hoffen Sie mehrere Male bei uns begrüßen zu dürfen.
Herzliche Grüße aus dem Luna Blanca Resort & SPA
Ihr Luna Blanca Team
Comment: 1 Aug 2024
Stayed in: Jul 2024
G.r.e.a.t
Comment: 17 Jul 2024
Stayed in: Jul 2024
Not a five star hotel
The food is good and you have a lot of meals to choose. Good snacks at the beach. Very nice ice cream to choose between.
No iron in the room. The air conditioner stops as soon as you open the balcony.
Comment: 11 Nov 2024
Stayed in: Nov 2024
Absolute disaster – outrageous photographer at the Hotel Luna Blanca!”
Our experience with the photographer at the Hotel Luna was an imposition and thoroughly spoiled our stay. have not received any photos to date – apparently he does not care whether the customers are satisfied or not. That alone would be bad enough, but his behaviour towards us was absolutely disrespectful and condescending. He talked to us as if we were inferior and not worth the trouble, which was extremely offensive and unprofessional. For a hotel of this class, such a service is unacceptable. We can only strongly advise against booking this photographer. Disappointing and frustrating from start to finish!
Hotel response
Comment: 8 March
zunächst möchten wir uns als Hotel Luna Blanca Resort & Spa für Ihren Aufenthalt bei uns bedanken. Wir gehen davon aus dass Sie mit dem allgemeinen Service zufrieden waren. Die schlechte Erfahrung mit dem Fotografen im Hotel tut uns sehr leid . Bitte gehen Sie davon aus dass dies nicht unserem Standard entspricht. Da der Fotograf nicht zu unserem Hauspersonal gehört , haben wir keine Informationen über den Vorfall. Wir werden dies nochmals überprüfen und Kontakt mit dem Fotografen aufnehmen. Bei solcher Art von Problemen steht Ihnen natürlich unser Gästebetreuungsteam vor Ort zur Seite .
Wir würden uns trotzdem freuen Sie nochmals als Gast begrüssen zu dürfen.
Mit freundlichen Grüssen
Ihr Luna Blanca Team
Comment: 17 Sep 2024
Stayed in: Aug 2024
Disgust alarm !!️ Stinky hotel , lack of hygiene
Pool dirty and murky.
Drinks and food were barely chilled to poorly chilled.
I often had the feeling that the food from the day before was served.
The nuggets at noon in the bar were dry as if they were fried again and served so as not to dispose of them.
Salad was definitely unwashed ..
You could tell how the staff weren't up for it.
At the cocktail bar, the waiters were often cheeky.
The gentleman in the evening at the reception, hardly greeted us . And made an annoyed impression.
Rooms stink of drain! Actually the entire hotel stank of drain ... for those who don't mind the smell of wc , can go.
The beach section is a joke , very small and opens to a drain .
People don't let you get blinded. I can understand these good ratings zero. It must come from people who either cooperate with the hotel or who are satisfied with everything.
We all had stomach bowels due to lack of hygiene. This hotel was my worst nightmare.
Hotel response
Comment: 8 March
Zunächst möchten wir uns für Ihren Aufenthalt bei uns im Haus recht herzlich bedanken.
Wir bedauern zutiefst, dass Ihr Aufenthalt in unserem Haus nicht durchweg positiv war, so wie es unser Bestreben ist .
Wie man aus den sozialen Medien entnehmen kann haben wir einen hohen Anteil an zufriedenen Gästen sowie auch jedes Jahr immer wiederkehrende Stammgäste.
Ihre Kriterien nehmen wir jedoch sehr ernst und werden diese nochmals überprüfen.
Wir hoffen, dass Sie Ihre Entscheidung überdenken werden, und Ihre Meinung ändern.
Bitte seien Sie versichert, dass das Wohlbefinden und die Zufriedenheit aller unserer Gäste für uns an erster Stelle steht.
Mit freundlichen Grüssen
Ihr Luna Blanca Team
Very good location
Kumkoy Bulvari No:89, Ilıcaköy, 07600, Türkiye (Turkey)|0.74 km from Emirhan Sport Center
10 things to dowithin 1.29 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast options
American breakfast, Continental breakfast, English breakfast, Halal breakfast, Italian breakfast, Kosher breakfast.
Breakfast menu
Buffet.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. Guests under the age of 18 can only check in with a parent or official guardian. Please note that guests are kindly expected to make the payment upon check-in.
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