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Koi Koi, Fort Portal

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Fast facts

Check in from		07:00
Check out by		14:00
Breakfast		Breakfast available.
Pets		Pets are not allowed.
Children		Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Airport shuttle
Front desk 24 hour
Restaurant
Non-smoking

More about Koi Koi, Fort Portal

Koi Koi, Fort Portal

Set in Fort Portal, 4.9 km from Toroo Botanical Gardens Fort Portal, Koi Koi, Fort Portal offers accommodation with a garden, free private parking, a shared lounge and a terrace.

Ratings and reviews

Cleanliness
5.0
Location
4.5
Service
4.5
Rooms
5.0
Value
4.5
Sleep quality
5.0

Traveller reviews

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Mentioned by travellers
Group traveller

Comment: 30 Dec 2023

Stayed in: Feb 2023

a nice reprieve

The rooms are spacious and colorful with soft beds and a nice bathroom with shower. Our room had a balcony with a table and chair. A real nice place to relax and the grounds have lots of vegetation.
The staff were very friendly and did their best to look after your needs. Food was delicious, with big portions and the included breakfast was filling. If given the chance we would go back. We booked 5 rooms as there were 8 of us. Very reasonable price

Hotel response

Comment: 25 May

Thank you very much for your kind review. We are glad that you enjoyed your stay and we look forward to hosting you again.
Family traveller

Comment: 31 Mar 2024

Stayed in: Mar 2024

Beautiful location with poor food+service

The good - the rooms are clean, the gardens are beautiful and well maintained. The location is ideal - close to fortportal and most attractions.
The bad - the service and the food is poor. For breakfast, we were service Chapati, potatoes and bread. Heavy on starch and limited healthy options despite fortportal being a basket of healthy food.
The garden is full of all kinds of herbs but plain water and a tea bag were what was offered for tea.
The following day, we were served raw pineapples.
There’s need for a more diverse team in management as hotel and restaurant is run by males. Perhaps this explains the lack of attention to detail and client service. The manager is hardly available to interact with and meet guests.
I also noticed that the owners only respond to positive reviews and do not address reviews that call for improvement.
Despite the calm and serene location, we shall not be returning to KoiKoi.

Hotel response

Comment: 25 May

Thank you very much for your honest review. I am sorry that you did not enjoy your stay at Koi Koi. We have taken your comments on board and will make some changes. We do have a wide range of herbal teas on the menu for our guests from our organic garden.
We hope that you will be pleasantly surprised if you visit again.
Solo traveller

Comment: 29 Sep 2023

Stayed in: Sep 2023

Beautiful setting

I stayed here as part of a tour in Uganda. Arrived late at the hotel & in darkness. My bedroom was large & comfortable. The lighting to walk from my room to dining area was poor. Advise to take a torch. The grounds were very beautiful.

Hotel response

Comment: 25 May

Thank you very much for your review - we are working on improving the lighting to the cottages. We hope to see you again at Koi Koi
Couple

Comment: 22 Sep 2023

Stayed in: Sep 2023

Nice hotel. Staff was very nice

This a nice hotel with beautiful grounds. As is usual in Uganda, the staff was excellent. Great bathrooms with good water pressure and hot water. We run into a few problems. The manager was always busy chatting with staff. We tried to eat dinner but after 2 hours our food still had not come so we gave up. We had a huge storm and lost power. No flashlights and the outside lighting didn't work so we had to walk a long way in the dark through the gardens. Also, our room had about 10 sheets of toilet paper and no extra roll. They are definitely lacking attention to detail, but the hotel is beautiful.

Hotel response

Comment: 25 May

Thank you very much for your review. I am glad that you enjoyed staying in our rooms. We are sorry about the delay in getting the food to you. We have noted the comments on the lighting and we are making plans to improve this and the details in the bathroom.
Other
UG

UG

Comment: 3 Mar 2022

Stayed in: Jan 2022

Amazing conference venues

Good service and beautiful gardens filled with an unusually good variety of flowering plants. We just stopped by to have a look around and drink a fresh juice. Staff were attentive and we were served quickly.
We had a tour of the banda-type rooms, which we liked. Very spacious, clean, each with its own modern fitted bathroom and separate balcony. This would be a good place for groups to stay especially if hiring conference rooms. There's a tiny chapel in the gardens. Kids’ activities (a zip line?) was being constructed at the time of writing.
The fashion/ gift shop sells high quality products.
I'd like to stay here if I was hosting one of my digital marketing training events. They have two venues for meetings / conferences.

Hotel response

Comment: 11 December

Thank you so much Charli for your kind review.

Excellent location

4.5

Kijanju, opp. St Peter and Paul School along Kasese Road, Fort Portal, Uganda|0.45 km from Virika Diocese Roman Catholic Church

10 things to dowithin 1.73 km

0.44 km
0.96 km
1.11 km
1.99 km

Check in and check out

Check in from:

07:00

Check out before:

14:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast options

Western breakfast.

Breakfast price

Please contact hotel for price information.

Accepted payment methods
The hotel accepts the following payment methods:
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Koi Koi, Fort Portal: FAQs

Yes, Koi Koi, Fort Portal does have a restaurant.
At Koi Koi, Fort Portal you can check in from 07:00, and you'll need to check out before 14:00.
Yes, there is parking available at Koi Koi, Fort Portal.
Koi Koi, Fort Portal is 2.9 km away from Fort Portal city centre.
Koi Koi, Fort Portal is in Fort Portal, Uganda and is 2.9 km away from Fort Portal city centre.

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