Hilton Southampton-Utilita Bowl
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All taxes and fees included
Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Spa
Front desk 24 hour
More about Hilton Southampton-Utilita Bowl
Hilton Southampton-Utilita Bowl
Hilton Southampton - Utilita Bowl offers high-quality accommodation with views overlooking the famous cricket ground.
Ratings and reviews
Cleanliness4.6
Location4.4
Service4.1
Rooms4.5
Value4.0
Sleep quality4.4
Traveller reviews
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Mentioned by travellers
Comment: 28 Mar 2025
Stayed in: Mar 2025
Lovely hotel. Staff were so friendly. 2 small gripes; I expected a more modern TV to be able to cast to, sink in the bathroom was completely blocked and wouldn't drain at all.
Other than that, great stay.
Other than that, great stay.
Business traveller
Comment: 26 Mar 2025
friendly and welcoming
Amazing reception team who always greet me with a smile,with a Special mention to Karen and Sophie always upbeat fun and welcoming. in fact we actually use this hotel because of how we are treated here. These two ladies are a credit to your business. thankyou
Hotel response
Comment: 27 March
Dear Steve H,
Thank you for taking the time t share your feedback with us, we are pleased to hear you have enjoyed your stay. Thank you for mentioning Sophie and Karen, they will be happy to ready your comment. we look forward t you next stay.
Kind regards,
Lucia
Front Office manager
Thank you for taking the time t share your feedback with us, we are pleased to hear you have enjoyed your stay. Thank you for mentioning Sophie and Karen, they will be happy to ready your comment. we look forward t you next stay.
Kind regards,
Lucia
Front Office manager
Business traveller
UK
Comment: 25 Mar 2025
Unpredictable….just not quite right
I’ve stayed at this hotel multiple times in recent months - just one night stays on business. My Diamond status is always recognised with a room upgrade - a room with balcony overlooking the pitch. The car park is easy to use and the reception/bar staff friendly & helpful. On the downside, each time I stay there is something not quite right - it’s just a general lack of care, lack of attention to detail. A few months ago there was no hairdryer in the room, another time, the air con didn’t work, this trip the shower amenities were 2 x shampoo and 1 x conditioner ♀️ but no shower gel. All basic stuff that is easily resolved but causes unnecessary delay to the biz traveller. Breakfast is random - hots are warm, rather than hot - and the selection available varies wildly from one visit to the next. It’s convenient to my biz location so I’ll continue to stay here, but it wouldn’t be my first choice.
Hotel response
Comment: 26 March
Good morning REVIEW1992,
Thank you for your continued loyalty and for choosing to stay with us during your business trips. We truly appreciate your Diamond status and are delighted to hear that you’ve consistently received room upgrades and friendly service from our reception and bar teams.
We do however apologise that that each stay has come with minor but frustrating oversights. Your feedback about the lack of attention to detail, from missing amenities to inconsistent breakfast quality, is much appreciated. We completely understand how these small inconveniences can disrupt a busy traveler’s schedule, and we sincerely apologise for any delays they have caused.
Please know that we are addressing these issues with our housekeeping and Food & Beverage teams to ensure a more consistent and seamless experience moving forward. Your insights help us improve, and we truly appreciate you taking the time to share them.
Thank you again for taking the time to feedback to us, if there’s anything specific we can do to enhance your next visit, please don’t hesitate to reach out.
Best regards,
Maisie
Rooms Division Manager
Thank you for your continued loyalty and for choosing to stay with us during your business trips. We truly appreciate your Diamond status and are delighted to hear that you’ve consistently received room upgrades and friendly service from our reception and bar teams.
We do however apologise that that each stay has come with minor but frustrating oversights. Your feedback about the lack of attention to detail, from missing amenities to inconsistent breakfast quality, is much appreciated. We completely understand how these small inconveniences can disrupt a busy traveler’s schedule, and we sincerely apologise for any delays they have caused.
Please know that we are addressing these issues with our housekeeping and Food & Beverage teams to ensure a more consistent and seamless experience moving forward. Your insights help us improve, and we truly appreciate you taking the time to share them.
Thank you again for taking the time to feedback to us, if there’s anything specific we can do to enhance your next visit, please don’t hesitate to reach out.
Best regards,
Maisie
Rooms Division Manager
Couple
UK
Comment: 11 Mar 2025
A really top Hilton
Not all Hilton’s are equal, but this is possibly the best we have ever stayed in. Great location, comfortable room, excellent service, decent restaurant, convenient car park and very good value overall. Even brought my wife a bottle of Prosecco to celebrate her birthday. Couldn’t fault it!
Hotel response
Comment: 12 March
Good morning BillS274,
Thank you so much for taking the time to feedback to us, we’re delighted to hear that you had such a great stay and that our location, service, and amenities met your expectations. It’s wonderful that we could help make your wife’s birthday a little more special.
We truly appreciate your feedback and hope to welcome you back again soon.
Best regards,
Maisie
Rooms Division Manager
Thank you so much for taking the time to feedback to us, we’re delighted to hear that you had such a great stay and that our location, service, and amenities met your expectations. It’s wonderful that we could help make your wife’s birthday a little more special.
We truly appreciate your feedback and hope to welcome you back again soon.
Best regards,
Maisie
Rooms Division Manager
Business traveller
Comment: 6 Mar 2025
Not impressed
What a lack of staff and organisation at the bars, considering we were 150-180 as a business group without the other guests ! Especially considering the prices of the room and the drinks !
The room was very nice, bed comfy and breakfast great.
The room was very nice, bed comfy and breakfast great.
Hotel response
Comment: 10 March
Good morning 602frederiqued,
Thank you for sharing your feedback with us, we truly appreciate you taking the to highlight both the positives and areas where we can improve.
We're delighted to hear that you enjoyed your room, the comfortable bed, and our breakfast offerings. However, we sincerely regret that your experience at the bar did not meet your expectations. We understand how important efficient service is, especially for large business groups, and we apologise if we fell short in staffing and organisation during your stay.
I can assure you that your feedback is much appreciated and we will review our operations to ensure a smoother experience for all guests in the future.
Best regards,
Maisie
Rooms Division Manager
Thank you for sharing your feedback with us, we truly appreciate you taking the to highlight both the positives and areas where we can improve.
We're delighted to hear that you enjoyed your room, the comfortable bed, and our breakfast offerings. However, we sincerely regret that your experience at the bar did not meet your expectations. We understand how important efficient service is, especially for large business groups, and we apologise if we fell short in staffing and organisation during your stay.
I can assure you that your feedback is much appreciated and we will review our operations to ensure a smoother experience for all guests in the future.
Best regards,
Maisie
Rooms Division Manager
Very good location
Botley Rd, Southampton, SO30 3XH, United Kingdom|1.99 km from Hedge End
10 things to dowithin 1.27 km
2.00 km
0.69 km
1.27 km
Transportationwithin 7.93 km
1.99 km
4.05 km
7.93 km
Airportwithin 3.71 km
3.71 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
17 years old and under
Free
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
From the menu, Buffet, Set menu, Boxed/packaged food
Breakfast options
Continental breakfast, English breakfast, Gluten free breakfast, Vegan breakfast, Vegetarian breakfast
Breakfast price
Please contact hotel for price information
Kindly note there are no rooms on the ground floor. Rooms begin on the fourth floor, and can be accessed by a lift. Hotel guests will receive a discounted facility access rate of GBP 32 per person when booking a 1 hour treatment Monday–Thursday. Or GBP 42 per person when booking a 1 hour treatment Friday–Sunday. 15% discount is available for hotel guests for 1 hour treatments. Spa facility sessions are 09:00–13:30 and 14:00–18:00 Twilight packages Monday–Thursday GBP 32 per person or Friday–Sunday GBP 42 per person These sessions are from 18:30–20:30 excluding Sunday which is 16:00–18:00.
This hotel accepts the following payment methods:
Hilton Southampton-Utilita Bowl: FAQs
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