The Ritz-Carlton, Cleveland

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Fast facts
Check in from | 16:00 |
---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about The Ritz-Carlton, Cleveland

The Ritz-Carlton, Cleveland
Luxurious Accommodations: Experience unparalleled comfort and elegance in our spacious guest rooms and suites, featuring plush bedding, marble bathrooms, and stunning views of downtown Cleveland.
Ratings and reviews
Traveller reviews
Comment: 30 Nov 2024
Stayed in: Nov 2024
Would definitely stay again
And good drink choices
Comment: 14 Oct 2024
Stayed in: Oct 2024
Comment: 4 Aug 2024
Stayed in: Aug 2024
I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room
In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told
It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor!
Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell.
This
Comment: 28 May 2024
Stayed in: May 2024
Comment: 22 Mar 2024
Stayed in: Mar 2024
Location
1515 West Third Street, Cleveland, 44113, United States|2.35 km from Cleveland Burke Lakefront
10 things to dowithin 0.41 km
Transportationwithin 15.13 km
Airportwithin 15.99 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
Pets allowed with extra charge.
Breakfast available.
Breakfast menu
From menu.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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