Best Western Premier Empire State Hotel

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Fast facts
Check in from | 15:00 |
---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Best Western Premier Empire State Hotel

Best Western Premier Empire State Hotel
In a prime location in the NoMad district of New York, Best Western Premier Empire State Hotel is located 400 metres from Empire State Building, 700 metres from Flatiron Building and 800 metres from Macy's.
Ratings and reviews
Traveller reviews
Comment: 25 Jan 2025
Stayed in: Jan 2025
Friendly staff and convenient location
Notably, the friendly staff, especially KHAOULA, were kind to me.
I owe my stay in Manhattan to her and the rest of the staff!
Hotel response
Comment: 25 January
Thank you for sharing your experience with us! We are thrilled to hear you found our hotel both affordable and conveniently located for your Manhattan adventures. Being within walking distance of iconic landmarks like the Empire State Building and offering easy subway access to attractions like Times Square and the Brooklyn Bridge is something we’re proud of, and we’re so pleased it enhanced your stay.
It’s especially heartwarming to know that our team, particularly Khaoula, made such a meaningful impact on your visit. We’re fortunate to have team members who truly care about our guests, and it’s wonderful to hear how Khaoula and the rest of the staff contributed to making your Manhattan stay memorable.
We’re so grateful for your kind words and that you chose to stay with us. Should your travels bring you back to the city, we’d be honored to welcome you again and ensure another fantastic experience.
Comment: 11 Mar 2025
Ok hotel
- noticed an AAM just approaching multiple woman and making them uncomfortable during my stay in Lobby area not sure if he was staff he was wearing glasses. No shampoo . Hopefully they have him removed
Hotel response
Comment: 12 March
Thank you for taking the time to share your experience with us. We're glad to hear that you found our hotel to be in a good location and that our staff was welcoming during your stay. Providing a comfortable and safe environment for all our guests is our top priority.
We sincerely apologize for the situation you observed in the lobby. This is not the type of experience we want for any of our guests, and we take concerns about guest safety very seriously. Please know that we will be looking into this matter to ensure that all visitors feel at ease in our public spaces.
Additionally, we regret that shampoo was not provided in your room. Our team is always available at the front desk to assist with any missing amenities, and we appreciate your feedback so we can improve our service.
Thank you again for your review. We appreciate your input and hope to have the opportunity to provide you with an even better stay in the future.
Comment: 3 Mar 2025
Comfortable and good service.
Hotel response
Comment: 4 March
Thank you so much for taking the time to share your experience! We're delighted to hear that you found the rooms clean and comfortable, and that our location was a perfect fit for exploring the many attractions NYC has to offer. It’s wonderful to know that your family’s positive experience last year encouraged you to stay with us, we love welcoming back familiar faces and their loved ones!
We’re also glad you enjoyed the excellent service provided by our team and that our café’s coffee hit the spot — sometimes a good cup of coffee makes all the difference when you're out and about in the city.
Your recommendation means a lot to us, and we look forward to hosting you again for another memorable stay in the heart of New York.
Comment: 26 Feb 2025
A raised glass to the staff: Khaoula
Hotel response
Comment: 28 February
Thank you so much for sharing such a beautiful and sincere review of your experience with us! It’s truly heartwarming to hear how Khaoula made such a lasting impression on your stay. She embodies the warmth and hospitality we strive to offer every guest, and your kind words perfectly capture her dedication and charm. We’re incredibly lucky to have her on our team, and I know she’ll be deeply touched by your recognition.
We’re so glad you enjoyed your time with us, and we can’t wait to welcome you back, with Khaoula’s signature smile ready to greet you once again. Merci beaucoup for choosing us, and until next time, safe travels!
Comment: 24 Feb 2025
Stayed in: Feb 2025
Exceptional location
16 E 30th St, Manhattan, New York, 10016, United States|1.67 km from Skyports Seaplane Base
10 things to dowithin 1.99 km
Transportationwithin 1.15 km
Airportwithin 9.99 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast menu
Buffet.
Breakfast price
R 314 (≈USD 17.2)/person
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-