Residence Inn Philadelphia Airport, Philadelphia Hotels

Name: Residence Inn Philadelphia Airport
Address: 3701 Island Ave, Philadelphia, Pennsylvania, 19153, United States

R 4,430

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All taxes and fees included

Double room

King studio - non-refundable - breakfast included in the price - free wifi

Double room

Suite

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Fast facts

Check in from	15:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

Exclusive facilities

Pets allowed

Accessibility

Assistive listening devices available

Disabled facilities

Braille or tactile signage

Visual alarms

Accessible parking

Lift

Business facilities

Meeting facilities

Business centre

Food and drink

Banqueting service

Barbecue

Bar

Microwave

Kitchen

Restaurant

Teahouse

Lobby bar

Hotel and outdoor facilities

Laundry

Non-smoking

In the rooms

Shower

Fireplace

Air conditioning

Heating

Desk

Hairdryer

Media and technology

Photocopier

Telephone

Fax

Services

Wake up call

Front desk 24 hour

Express check-out

Express check-in

Safe deposit box

Multilingual staff

Sport and fitness

Fitness centre

Indoor pool

Pool

Transport and parking

Parking

Shuttle service

Car hire

Airport shuttle

WiFi and internet

WiFi in common areas

Internet access

Wi-Fi

More about Residence Inn Philadelphia Airport

Residence Inn Philadelphia Airport

Situated in Philadelphia, 8 km from Citizens Bank Park, Residence Inn by Marriott Philadelphia Airport features accommodation with a bar, private parking and barbecue facilities.

Ratings and reviews

Cleanliness4.5

Location4.0

Service4.5

Rooms4.5

Value4.5

Sleep quality4.5

Traveller reviews

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Mentioned by travellers

Comment: 17 Jan 2025

Stayed in: Jan 2025

My trip was delayed because of an unscheduled landing of my plane, and my husband had to reach out to request late arrival and checkout. Kelly at the front desk did a great job helping us out - please pass on our thanks to him.

Family traveller

Comment: 21 Jul 2024

Stayed in: Jul 2024

Nope…Never Again

The only thing stopping me from giving this hotel a 1 star review is because my room was clean and spacios. The room just otta be clean seeing as though it was not ready until an hour AFTER check in. When I arrived, the original girl at the front desk was nice but may have been new because she was clueless! After telling me due to a full house the night before NONE of the room with 2 queen beds were clean. I advised her I’d just got get in the pool until the room was ready. When asked where me and my family could change at, she told me the public restroom down the hall. Previous marriotts ive stayed at in the past offered a room that was ready for us to change until our room was available and she did confirm they had king bed rooms available, so Im unsure why the bathroom was our only option. Especially since I had a one year old child with me. Anyways, we changed in the restroom and chilled by the pool. I was advised the pool was heated but it was NOT. After being in the pool for an hour, my husband was ready to go because we needed to shower and get ready for a party we were attending that evening. I called to the front desk and the girl who initially assisted me was gone and replaced with the most IGNORANT representative ever. This womens ton alone is enough to make you want to book elswhere. I asked her about the room and she rudely gave me unhelpful information and said she will just call when its ready. When she called back she said with the most ghetto ton “yo room ready”! I walked to the desk without my wallet because the previous agent told me she checked me in and was just waiting for an available room, so i didnt think my wallet was needed. She rudely said “you aint checked in so I need yo ID”. I walked back to the pool, got the ID, and returned. Only for her to say “how can I help you”, as if she hadnt seen or talked to me 5 mins ago. I booked my room with points so she checked me in and gave me ONE key, even though my reservation showed multiple people on it. The bar and restaurant are closed on weekends, so I couldnt order anything and their credit card machines were down, so I couldnt get anything from the mini store on the side of the counter. Once I got my keys, I met my family at the elevators and waited for what felt like forever because there are only 2 and 1 was out of order. The room was nice, clean, and spacious; which is the ONLY positive thing I have to say about this place. Based on how many other reviews ive seen that complains about this places customer service, I would recommend Marriott to look into this because clearly hotel management is not taking these reviewe seriously. I will he writing a separate review to corporate to look into this location because something should be done. I would NEVER stay here again!

Hotel response

Comment: 22 July

Thank you for taking the time share your feedback in regards to your recent stay at the Residence Inn Philadelphia Airport.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the unsettling location of the hotel. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.
Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Philadelphia.

Comment: 16 Jan 2025

Stayed in: Jan 2025

Great overnight before our flight out of Philly. Staff was amazing......the checkin, the bar staff, the shuttle driver (both for dinner and for the airport transport) were the best we've had in many tirps....
The room was a surprise.....clean, large and comfortable...Perfect for us! Thank you!

Comment: 12 Dec 2024

Stayed in: Dec 2024

I stayed the night here when my flight was cancelled. I thought it odd that an airport hotel didn't have basic toiletries for sale. Otherwise it was a pleasant day and the room was very clean and the staff was exceptional.

Comment: 7 Dec 2024

Stayed in: Dec 2024

We stayed for one night to break up a longer trip and the bed was extremely comfortable, very peaceful and relaxing. Good TV choices and plenty of dinner options to choose from. I would definitely recommend the suite it feels like a little apartment!

Very good location

4.0

3701 Island Ave, Philadelphia, 19153, United States|2.73 km from Philadelphia International

10 things to dowithin 2.99 km

2.44 km

2.22 km

2.71 km

Transportationwithin 9.77 km

0.86 km

7.43 km

8.13 km

Airportwithin 3.26 km

2.73 km

3.26 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast options

American breakfast, English breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

The hotel accepts the following payment methods: