Courtyard Pleasanton
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Courtyard Pleasanton
Courtyard Pleasanton
Located 20 miles from Oakland Airport, this hotel has a café, a 24-hour market and free Wi-Fi. Relaxation options include an outdoor swimming pool.
Ratings and reviews
Traveller reviews
Comment: 27 Jan 2025
Stayed in: Jan 2025
Comment: 15 Dec 2024
Stayed in: Dec 2024
Comment: 9 Dec 2024
Stayed in: Dec 2024
Comment: 16 Oct 2024
Stayed in: Oct 2024
Dirty, musty, bad customer service
There is old carpet everywhere and the smell is disgusting.
During my two day stay, there were only two employees that I met that were friendly. The person who checked me in and a younger woman who was working in the bistro while I was sitting at a table working.
From an earlier question that was answered by one of the workers, I knew that the hotel wasn't sold out while I was there. I went to go ask for a late check out because I had a call from 1 PM to 2 PM that I was hoping to take in my room. The guy at the front desk had zero emotion, did not care to help me and was quite rude in his interaction. With a dead pan face, he offered to extend me until 1 PM which obviously was not helpful. It wasn't the fact that they didn't give a late check out tbh but rather his demeanor and attitude and look on his face.
Perhaps he does not like his job, but he should at least be nice to customers.
Even if the rooms were not musty and dirty, I would not recommend staying here and I will choose a different hotel next time I am here.
Hotel response
Comment: 16 October
Comment: 14 Oct 2024
Stayed in: Oct 2024
Excellent location
5059 Hopyard Rd, Pleasanton, 94588, United States|0.67 km from Pleasanton
10 things to dowithin 2.10 km
Transportationwithin 4.35 km
Airportwithin 0.67 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast menu
From menu.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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