The Rewind West des Moines, Tapestry Collection by Hilton

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Fast facts

Check in from
16:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about The Rewind West des Moines, Tapestry Collection by Hilton

The Rewind West des Moines, Tapestry Collection by Hilton

Situated in West Des Moines, 18 km from Iowa Events Center, The Rewind West Des Moines, Tapestry Collection By Hilton features air-conditioned accommodation and a bar.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.5
Rooms
4.5
Value
4.0
Sleep quality
4.5

Traveller reviews

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Mentioned by travellers

Comment: 24 Feb 2025

Stayed in: Feb 2025

Love the location and the staff is always so friendly and accomadating. Plus the restaurant is a bonus, great food!
Business traveller

Comment: 16 Dec 2024

Stayed in: Dec 2024

Christmas Party Stay

We requested a room block for our work Christmas Party and from inquiry to check out, we had a great experience. Cheryl was wonderful to work with and her response time to random questions was always quick. Highly recommend this hotel for service and its location to many options in West Des Moines.

Hotel response

Comment: 17 December

Hi Jessica, Thank you so much for your kind review! We're thrilled to hear that your Christmas party experience was a success. We appreciate your recommendation and hope to welcome you back soon!

Comment: 22 Nov 2024

Stayed in: Nov 2024

Staff are professional as the service provided was
spot on.
The atmosphere at the hotel was clean, fun and again
the service was perfect.
Will stay there again.
Regards,
Gregg

Comment: 25 Sep 2024

Stayed in: Sep 2024

Called to file a complaint with general manager have yet to hear back about the terrible experience I had here.
The lighting in the bathrooms are horrible, there might as well have been no light in the bathroom. It is terrible if you’re trying to do your makeup.
The ice machine on the second floor was broken with no out of order sign posted, I reported it to front desk and he was not helpful he said to just go to another floor.
The next day we come back to our hotel room to find our beds were not made properly and the sheets were just thrown over it.
In addition, the main lobby smelled horribly like bleach when I got there.
Later that night the fire alarms go off out of nowhere and we’re forced to evacuate out in the rain. Mind you there was no fire and we had to sit in the rain for over an hour with no answers from staff.
Considering that this is a “4 star hotel” at the price I paid per night I expected better service. Especially since it is a Hilton hotel. I would not recommend this facility to anyone.
Family traveller

Comment: 23 Sep 2024

Stayed in: Sep 2024

Not a 4 star hotel

Called to file a complaint with Hilton. I have yet to hear back about the terrible experience I had here.
The lighting in the bathrooms are horrible, there might as well have been no light in the bathroom. It was way too dark for me to do my makeup in there which was extremely disappointing.
The ice machine on the second floor was broken with no out of order sign posted, I reported it to front desk and he was not helpful he said to just go to another floor and get ice there.
The next day we come back to our hotel room to find our beds were half assed made and the sheets and blankets were just thrown over it.
In addition, the main lobby smelled horribly like bleach when I got there.
Later that night at around 10pm Saturday the fire alarms go off out of nowhere and we’re forced to evacuate out in the rain. Mind you there was no fire and we had to sit in the rain for over an hour with no answers from staff.
Considering that this is a “4 star hotel” at $200 per night I expected better service. Especially since it is a Hilton hotel. I would not recommend this facility to anyone.

Hotel response

Comment: 23 September

Thank you for sharing your experience with us. We sincerely apologize that your stay did not meet your expectations. We take your feedback very seriously and would like to learn more about your visit to ensure these matters are resolved. Please reach out directly to our Chief Operating Executive at tshepard@hoari.com. Thank you for bringing this to our attention.

Excellent location

4.5

6075 Mills Civic Pkwy, West Des Moines, 50010, United States|1.31 km from Jordan Creek Town Center Lake

10 things to dowithin 0.86 km

1.31 km
1.45 km
2.96 km
0.21 km

Check in and check out

Check in from:

16:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast price

R 199 (≈USD 10.9)/person

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Cash

The Rewind West des Moines, Tapestry Collection by Hilton: FAQs

Yes, The Rewind West des Moines, Tapestry Collection by Hilton does have a restaurant.
At The Rewind West des Moines, Tapestry Collection by Hilton you can check in from 16:00, and you'll need to check out before 12:00.
Yes, there is parking available at The Rewind West des Moines, Tapestry Collection by Hilton.
The Rewind West des Moines, Tapestry Collection by Hilton is 6.9 km away from West Des Moines city centre.
The Rewind West des Moines, Tapestry Collection by Hilton is in West Des Moines, United States and is 6.9 km away from West Des Moines city centre.