The Rewind West des Moines, Tapestry Collection by Hilton

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Fast facts
Check in from | 16:00 |
---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about The Rewind West des Moines, Tapestry Collection by Hilton

The Rewind West des Moines, Tapestry Collection by Hilton
Situated in West Des Moines, 18 km from Iowa Events Center, The Rewind West Des Moines, Tapestry Collection By Hilton features air-conditioned accommodation and a bar.
Ratings and reviews
Traveller reviews
Comment: 24 Feb 2025
Stayed in: Feb 2025
Comment: 16 Dec 2024
Stayed in: Dec 2024
Christmas Party Stay
Hotel response
Comment: 17 December
Comment: 22 Nov 2024
Stayed in: Nov 2024
spot on.
The atmosphere at the hotel was clean, fun and again
the service was perfect.
Will stay there again.
Regards,
Gregg
Comment: 25 Sep 2024
Stayed in: Sep 2024
The lighting in the bathrooms are horrible, there might as well have been no light in the bathroom. It is terrible if you’re trying to do your makeup.
The ice machine on the second floor was broken with no out of order sign posted, I reported it to front desk and he was not helpful he said to just go to another floor.
The next day we come back to our hotel room to find our beds were not made properly and the sheets were just thrown over it.
In addition, the main lobby smelled horribly like bleach when I got there.
Later that night the fire alarms go off out of nowhere and we’re forced to evacuate out in the rain. Mind you there was no fire and we had to sit in the rain for over an hour with no answers from staff.
Considering that this is a “4 star hotel” at the price I paid per night I expected better service. Especially since it is a Hilton hotel. I would not recommend this facility to anyone.
Comment: 23 Sep 2024
Stayed in: Sep 2024
Not a 4 star hotel
The lighting in the bathrooms are horrible, there might as well have been no light in the bathroom. It was way too dark for me to do my makeup in there which was extremely disappointing.
The ice machine on the second floor was broken with no out of order sign posted, I reported it to front desk and he was not helpful he said to just go to another floor and get ice there.
The next day we come back to our hotel room to find our beds were half assed made and the sheets and blankets were just thrown over it.
In addition, the main lobby smelled horribly like bleach when I got there.
Later that night at around 10pm Saturday the fire alarms go off out of nowhere and we’re forced to evacuate out in the rain. Mind you there was no fire and we had to sit in the rain for over an hour with no answers from staff.
Considering that this is a “4 star hotel” at $200 per night I expected better service. Especially since it is a Hilton hotel. I would not recommend this facility to anyone.
Hotel response
Comment: 23 September
Excellent location
6075 Mills Civic Pkwy, West Des Moines, 50010, United States|1.31 km from Jordan Creek Town Center Lake
10 things to dowithin 0.86 km
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast menu
Buffet.
Breakfast price
R 199 (≈USD 10.9)/person
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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